Overview
The General Manager will oversee all aspects of a location’s day-to-day operations, financial performance and team development. This individual will drive growth, optimize performance metrics, build a strong culture and lead the professional development of staff and management. With full P&L ownership, this role combines strategic, financial and operational leadership to create a world-class operation.

This is a unique opportunity for a driven leader to thrive in an entrepreneurial environment within the Skilled Trades industry, often overlooked yet vital. Success in this role offers an expedited path to overseeing additional growth initiatives and potential acquisitions within Apex’s expanding network.

Key Responsibilities

• Develop and execute business strategies to drive key performance metrics, including revenue, sales conversions, average invoice, employee retention, customer satisfaction, and maintenance subscription plans
• Deliver a “gold standard” of service and quality through effective training, accountability, and data-driven decision-making
• Cultivate a culture of purpose and collaboration, fostering employee engagement and retention at all levels
• Lead efforts to expand employment opportunities, impacting through career growth and skill development
• Manage all financial activities, including budgeting and forecasting, with accountability for achieving performance goals and optimizing P&L
• Serve as a visible, hands-on leader, with daily in-person presence required in the Greater Dayton and Cincinnati area

We are seeking a results-driven leader with a deep respect for people-focused industries and a passion for driving growth in a fast-paced, performance-oriented environment.

Ideal candidates will possess:

• A minimum of 3+ years managing teams
• Bachelor's degree or equivalent
• Experience directly owning and managing a P&L preferred, with a playbook-driven approach to leadership and hiring
• Strong interpersonal, motivational and communication skills, with the ability to inspire followership
• Energetic and optimistic attitude, adaptability to change and proven success in achieving results
• Critical thinking and risk analysis skills to develop creative, actionable solutions
• A deep respect for the Skilled Trades or similar industries

Comprehensive benefits package including medical, dental, life insurance, and 401(k) matching.

At Apex, our values shape our approach and guide our actions:

Embrace a Growth Mindset: Constantly learn, stretch, and grow as individuals and as an organization.
Stay Scrappy, Have Fun: Hands-on, proactive, and committed to working hard while enjoying the journey.
Improve through Collaboration: Leverage diverse perspectives to create better solutions and outcomes.
Be Fact-Based & Metric-Driven: Use data to solve problems and make accurate, character-driven decisions.

This opportunity offers a career path that combines entrepreneurial spirit with robust growth opportunities, allowing leaders to leave a lasting impact on the communities they serve.

If you are ready to lead with purpose and drive success, we’d love to connect with you!

• 3+ years Management/Supervisory experience required (Home Services, Sales Manager, Construction Management, or Military Leadership experience) 
• 3+ years’ experience managing revenue, budgeting and/or P&L required
• Leader in current field of work
• Skilled Trades and/or Residential Services experience a plus
• Strong communication and organizational skills
• Ability to apply critical thinking, risk analysis and develop solutions

Salary & Benefits:

• General Managers typically earn $80,000 - $100,000 in their first year, with financial upside as the business grows
• Base Salary + Commissions
• Full Medical coverage and many other insurances including Dental, Vision, disability, Life, etc.
• 401K Matching
• PTO and Paid Holidays

Financial: 

• Development and execution of strategy producing revenue 
• Impacts and increases key metrics including conversion percentage, average invoice, PM plans 

Customer Satisfaction:

• Implement systems, training and accountability to be “gold standard” with service and quality
• Impact and improve key metrics including NPS, reduction of callbacks. etc

Employee Development:

• Create culture and systems to teach, train and develop an industry leading staff
• Increase and impact employee retention at all levels and eNPS
• Impact and advise succession planning and career progression development programs
• Continuously seek and apply feedback to build a world class employment product

Leadership 

• Builds deep relationships with all level of employees, cross-departmentally
• Becomes a positive, respected presence in the local community