Plumbing Field Supervisor

Looking to TRADE up to a better opportunity? Davison Home Services is seeking an experienced Plumbing Field Supervisor to help build and lead our plumbing department from the ground up. We are a trusted home services provider offering HVAC, plumbing, and electrical services to residential homeowners in Michigan.

Plumbing Field Supervisors earn a competitive salary of $80,000-$100,000 per year plus a generous bonus structure.

Relocation assistance is available for the right individual.

Why Join Our Team:

• Comprehensive Medical, Prescription, Dental, and Vision Coverage
• Disability & Term Life Insurance
• Matching 401(k) Benefits
• On-Going Training, Development & Growth Opportunities
• Paid Holidays & Paid Time Off (PTO)

What You Will Do:

• Lead and supervise plumbing team members both in the field and during service calls
• Provide on-the-job training for customer service and technical development
• Manage and ensure quality service for plumbing jobs, permits, and inspections
• Actively run service calls and resolve customer concerns
• Conduct performance evaluations for plumbing team members
• Foster a dynamic sales culture and growth mindset within the department
• Hire, train, and lead a high-performing plumbing team
• Maintain a safe and efficient work environment
• Ensure compliance with company policies and customer satisfaction standards

What You Will Bring:

• 3-5+ years of experience as a plumbing field supervisor - preferably in residential plumbing.
• Proven residential service plumbing experience (required)
• Licensed Master Plumber or Contractor License (preferred but not required)
• Valid driver’s license
• Strong sales and business acumen
• Exceptional communication and leadership skills
• Ability to hold yourself and your team accountable for achieving company goals
• Knowledge of computer systems and software
• A forward-thinking attitude with the ability to adapt to growth and change

What YOU will bring:

· 5+ Years residential HVAC experience, management experience preferred

· Strong organizational leadership skills to lead and grow a team of technicians.

· Strong technical background in diagnostic skills on all residential and light commercial equipment.

· Ability to train proper technical diagnostic techniques on all equipment from basic to high efficiency inverter systems.

· Great attitude, high energy, great communication skills, sales driven.

· Strong computer skills (word, excel, adobe, etc.)

· Valid drivers’ license and ability to pass background test and drug screen.

· Ability to handle heavy equipment and work outdoors

What YOU will do:

· Daily management of high-volume service department, HVAC service technicians and staff

· Evaluate workload and schedule of service work in a way that best utilizes service technicians.

· Hire, lead, and train a team of techs on technical and sales knowledge.

· Knowledgeable on how to teach sales and new techniques.

· Provide excellent customer service; be able to communicate with customer, office staff, sales department, and field help.

· Report on team performance.

· Properly and efficiently document all calls/jobs to the company's requirements

· Stay up to date on current technologies and new products in the field