Job description

Residential HVAC Service Technician

Looking to TRADE up to a better opportunity? Bassett Home Services is looking for a self-motivated individuals with a positive attitude to join our growing HVAC team as a Technician.

The Service Technician is responsible for performing preventative maintenance, repairing, and replacing parts on equipment as needed to meet client needs. Technicians are expected to communicate with both the client and the dispatcher on job details and any additional important information. Maintaining accurate documentation on all jobs and communication with clients is also a must.

Pay: $20 - $45+/hour (Base + Uncapped Commission)

***Top performing Techs make $55+/hour**

What we OFFER you!

• Year-Round work
• PTO after 90 days
• Parental Leave
• Paid Training
• Weekly pay
• 7 Paid Holidays
• Employee Relief Fund and PTO Gifting
• Education & Tuition Assistance
• Fully stocked company vehicle, gas card, cell phone, tablet, and uniform
• Robust benefits package – health, dental, vision insurance, 401k match, IRA, and more
• Employee Discounts
• Employee Referral Bonus
• Career growth opportunity

What you will do as an HVAC Technician:

• Diagnose, and repair heating and air conditioning equipment
• Demonstrate efficient and effective problem-solving skills
• Maintain strong customer service
• Attend periodic manufacturer training classes
• Participate in safety training and adhere to all safety policies and procedures
• Ability to handle physical workload of at least 50 LBS

What YOU will bring as a HVAC Technician:

• 2-3+ Years HVAC service experience
• Excellent customer service skills
• Valid drivers’ license

You must have these things: 

• 1-year experience as an HVAC Service Technician
• Valid US Driver’s License with a satisfactory driving record
• Willing to submit to a pre-employment drug test and background check

• Clean, adjust and repair HVAC systems- air handling units, duct work, vents, condensation drainage
• Troubleshoot HVAC systems and equipment to diagnose
• Perform emergency repairs promptly and efficiently
• Ensure compliance with appliance standards and with Occupational Health and Safety Act
• Track repairs and work completed in trade software, Service Titan
• Engage with customers/clients to inform them of issues, solutions and outcomes; recommend products and services for optimal system performance