Job description

The Role

Diagnoses sewer/plumbing/drain issues in a customer’s home, and presents repair options directly to the customer through the sales process.

Responsibilities:

· Consult plumbing and sewer issues, and prepare repair estimates.

· Executes the sales process to deliver repair options directly to the customer.

· Creates job bids in accordance with company profit goals.

· Thoroughly prepare statement of work and supporting documents to hand project off to installation team.

· Communicate with customer through entire project, and ensure customer is 100% satisfied at completion of project.

· Participate in training events and shares lessons learned/best practices with sewer sales team.

· Assists customers with financing options for project.

Reports directly to: Plumbing Manager

Benefits:

• Company Vehicle – fully stocked
• Medical, Dental, & Vision Insurances provided at no cost to the employee. Family plans available as well.
• 401(k) with company match
• Basic & Optional Life Insurance
• Paid time off & Holidays
• Company supplied tablets
• Company Vehicle – fully stocked

What YOU will bring as a Plumbing Technician:

• 1- 2+ Years of Plumbing Sales experience
• Customer Service and Communication Skills
• Willingness to Work as Part of a Team

Bassett Home Services Core Value:

· Honesty and integrity towards ALL.

· Professional.

· Hard working.

· Striving for excellence in all we do.

· Loyal and committed to our customers and to each other.