Service Operations Manager: Plumbing & Electrical Growth 

We’re looking for a strong operational leader to oversee and elevate our electrical and plumbing teams. If you have experience leading skilled professionals, driving performance, and building scalable systems - this is your opportunity to make a major impact. Bonus points if you’ve led teams in the home services or field-based industries.

As the Operations Manager, you’ll own the day-to-day service operations, ensuring our electrical and plumbing teams are productive, supported and delivering exceptional work. You’ll drive scheduling efficiency, technician performance, and operational excellence to position the business for continued growth.

Key Responsibilities:

• Lead and develop electrical and plumbing service teams to hit performance goals and deliver high-quality service.

• Own daily operations—set priorities, remove roadblocks, and lead with clarity and purpose.

• Analyze KPIs and implement strategies to improve team performance and profitability.

• Work with leadership and sales to align operational execution with business growth.

• Ensure job quality, material usage, and timelines meet customer and business expectations.

• Promote and enforce safety, compliance, and quality standards across all job sites.

What You Bring:

• 3+ years of leadership experience in field service, trades, logistics, or operations.

• Hands-on experience leading technicians and holding teams accountable to results.

• Strong problem-solving skills and the ability to stay calm under pressure.

• Balance of people leadership and process improvement skills.

• Clear communicator with strong planning and decision-making capabilities.

• Experience with field service management tools like ServiceTitan is a plus.

What’s In It For You:

• Career path opportunities within a high-growth, people-first company.

• Competitive salary and performance-based bonus potential.

• Full benefits package: medical, dental, vision, life insurance, and 401(k) match.

• A leadership team that empowers and supports you.

If you’re ready to lead a winning team, drive operational results and grow with a company that values leadership and accountability, please apply! 

You must have these things: 

• 1-year experience as an HVAC Service Technician
• Valid US Driver’s License with a satisfactory driving record
• Willing to submit to a pre-employment drug test and background check

• Clean, adjust and repair HVAC systems- air handling units, duct work, vents, condensation drainage
• Troubleshoot HVAC systems and equipment to diagnose
• Perform emergency repairs promptly and efficiently
• Ensure compliance with appliance standards and with Occupational Health and Safety Act
• Track repairs and work completed in trade software, Service Titan
• Engage with customers/clients to inform them of issues, solutions and outcomes; recommend products and services for optimal system performance