• Employee Support, including:
• Coordinating candidate interviews with operations leaders.
• Collaborating with Employee Services for new hire onboarding.
• Collaborating with Employee Services for employee offboarding.
• Maintaining office communications and compliance boards.
• Ensuring data integrity with all employee-related information in ADP, Service Titan, Samba, and other systems.
• Answering or directing general employee questions.
• Escalating employee relations issues to the Regional Employee Services Team.
• General Office Administrative Support:
• Managing vendor and facility relationships.
• Reporting office progress to senior management and working with them to improve office operations and procedures.
• Ordering and maintaining general supplies.
• Assisting leadership in planning and executing employee events.
• Managing uniforms/apparel.
• Managing apprentice schooling and registration.
• Documenting all accidents, insurance claims, and safety violations for the safety committee.

• IT/Technology Support:
• Assisting with the ordering, distribution, tracking, and management of IT equipment and assets, such as laptops, PCs, printers, iPads, phones, and other technology.
• Coordinating and managing IT support and equipment repairs.
• Business Operations Support:
• Overseeing maintenance membership plans.
• Overseeing financing programs.
• Maintaining pace reporting to ensure call goals meet budgeted revenue targets.
• Overseeing licensing.
• Additional duties as assigned.

• 2+ years of office experience.
• Experience using Service Titan. (preferred)
• Self-starter with the ability to work both autonomously as well as under direction.
• Strong detail-orientation with the ability to multi-task as needed.
• Strong communication skills, both written and verbal.
• Positive, conscientious team player who can effortlessly collaborate on teams and project lead as needed.
• Operates with a high degree of integrity and professionalism.
• Clear background check and drug screen.

Qualifications:

• High school diploma (or GED)
• High level of competence with math and calculations
• Customer Service/office administrative experience is preferred
• Commitment to customer satisfaction
• Dependable/Punctual
• Team player

Who/What Are We Looking For?

• Assist coworkers with daily responsibilities including but not limited to processing paperwork, sending emails, data entry, speaking with customers to make sure all accounts are kept current and all payments are received